Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Donation history and payment information
• Event registration details
• Volunteer application information
• Communication preferences
• Feedback, queries, and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and browsing patterns

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, enhance user experience, analyze traffic patterns, and understand how visitors interact with our website.

We may also use third-party advertising and analytics tools, including Meta (Facebook and Instagram) pixels, Google Analytics, and similar technologies. These tools help us measure advertising performance, track user engagement, and refine our marketing and outreach efforts.

Users can manage, disable, or delete cookies through their browser settings at any time. Please note that disabling cookies may affect website functionality.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing Donations: To process contributions and issue tax receipts (80G certificates)
• Communication: To send updates, newsletters, and event invitations
• Service Delivery: To fulfill orders (prasadam, books, etc.)
• Event Management: To manage registrations for programs and events
• Website Improvement: To enhance user experience and performance
• Legal Compliance: To meet applicable laws and regulations
• Targeted Outreach: To run awareness campaigns and donation drives

Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. We may share your data only in these cases:

• With trusted service providers (payment gateways, courier partners)
• When required by law or legal process
• To protect rights, safety, and property
• With your consent

Data Security

Technical Measures

• SSL/TLS encryption
• Secure payment gateways
• Regular security audits
• Firewall protection

Organizational Measures

• Restricted data access
• Staff privacy training
• Confidentiality agreements
• Regular policy reviews

Note: While we take strong precautions, no system is 100% secure.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Donation records are maintained as per Indian tax regulations.

Your Privacy Rights

You have the following rights:

• Access & Correction: Review and update your information
• Data Portability: Request a copy of your data
• Deletion: Request data removal (subject to legal requirements)
• Opt-Out: Unsubscribe from communications anytime

To exercise these rights, please contact us.

Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect their data. If such data is identified, we will delete it promptly.

International Users

Our organization operates in India. By using our services, you consent to your data being processed and stored in India.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Please review periodically.

Your Consent

By using our website, you agree to the collection and use of your information as outlined in this policy, including the use of cookies and advertising tools.